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D10185A3 E2AF 448C B6E7 827113C59447

How do I create a smart city?

Find out the best approaches to take to develop a smart city framework or strategy.

This event does not require registration.

Monday 24 May
2:00pm - 2:45pm


Free event
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D10185A3 E2AF 448C B6E7 827113C59447

What's it all about?

Smart cities use a clear technology strategy and other smart approaches to make their cities better to live, work and play in for their citizens.

The best of these outline the key urban outcomes or benefits to come from the technology investment and which infrastructure, tools and approaches will be employed.

This lively discussion will take you through some of the great emerging practice in Australia, Korea and the USA with leading practitioners from those market.

The host, Mark Thomas from Serviceworks, will interview the panelists for a few minutes each on the approach their city has taken and then will open up for a panel discussion to take questions.



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Liam Gilligan

Digital Innovation, City of Sydney

Liam is an experienced business innovator, with 15 years’ experience across both start-up and large corporate in innovation, product development, business development, strategy, and human centered design.

He has been based at the City of Sydney since May 2020.

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Tsatsral Baatar

Director of Smart Cities, Reimagining Cities

Ms. Baatar works on tech company ecosystems to build carbon-neutral mixed-use smart city developments. Her primary focus is to help cities & real estate developers create an Innovation District framework to achieve economic development, talent attraction, and sustainability goals

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Mark Thomas

Managing Director & Founder, Serviceworks Group

Mark leads Serviceworks, a smart cities enterprise business. He specialises in mobility, city digitisation strategy & new technology utilisation.

He received the Leadership Award for Outstanding Contribution towards building Smart Cities and is a Top 50 Most Impactful Smart Cities Leader.

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Jonathan Reichental PhD

Founder, Human Future

Dr. Jonathan Reichental is the founder of Human Future, a global business and technology advisory, investment, and education firm. He served as chief information officer at both O’Reilly Media and the City of Palo Alto, California.

In 2017, he was named one of the top 100 CIOs in the world.

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  • Artificial Intelligence
  • Construction Tech
  • Geospatial Information
  • Internet of Things
  • Government Tech
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