The AI Debate: AI delivers better customer experience service than Hum

"AI Delivers Better Customer Experience Than Humans.” Agree or disagree? Be bold – take a side and get involved. We've got some people debating either way. Join us for a dynamic, inclusive debate.

As one of the leading trends in technology, Artificial Intelligence (AI) continues to grow in popularity for businesses. It’s an essential tool for brands to provide hyper-personalised, and engaging customer experiences.

News feeds curated around your identity and preferences, your favourite elevator music on repeat while you’re lucky number 11 in the queue, or chatting away in an automated conversation with your phone under the blankets at night – How far can content be personalised before it becomes an echo chamber? And what does this all mean for the future of customer experience?

Ambit & New Zealand Media and Entertainment (NZME) bring together some of New Zealand’s most experienced, and opinionated thought leaders to share their thoughts and experiences in the form of a debate on the topic: "AI Delivers Better Customer Experiences Than Humans."

Two teams will thrash it out, and there will be ample opportunity for the audience to get involved!

Join us for a thought-provoking, participatory evening, complete with drinks, snacks and plenty of networking opportunities.

View the event website for more information.