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Headline event Digital transformation

Digital Transformation | The Human Imperative

In this korero, we will explore how Digital Transformation solves real problems for actual people.

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Digital Transformation | The Human Imperative

Date and time:

Thu 19 May 5:00 PM - 7:00 PM

In person


Media Design School, 10 Madden Street, Auckland CBD, Auckland

Kupe Room, Level One


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Digital Transformation | The Human Imperative

In this korero, we will explore how Digital Transformation solves real problems for actual people – for customers, employees, owners, and other potential stakeholders – including in Aotearoa New Zealand, Māori and Pasifika.

Hear from future-focused business leaders from Fonterra, The Warehouse Group, Datacom and ASB how digital innovation tools and capabilities have helped their organisations to meet their commercial objectives, whilst also facilitating a human-centred approach to change.

- Dr Francis Reid, GM Digital Transformation, Fonterra
- Nadine Brown, Domain Lead Customer Products & Services, The Warehouse Group
- Veronica Radich, Former Head of Digital Transformation, Kincoppal-Rose Bay School of the Sacred Heart
- Peter Allan, Head Of Design Thinking Capability, ASB

Some of the digital innovation tools and approaches we will discuss include:

Agile Mindset | Cloud Computing | Cybersecurity | Data Analytics and Artificial Intelligence | Design Thinking and Creative Intelligence | Dynamic Leadership | Human Centred Design | Internet of Things (IoT) | User Experience (UX)

Find out more about the practical applications of these capabilities, as we explore how a digital transformation strategy can enable organisations to thrive in an increasingly unpredictable and dynamically changing world.

5pm – Event opens
5-5.30pm – Networking drinks (Level One)
5.30-6.30pm – Digital Transformation: The Human Imperative (Level One, Kupe Room)
6.30-7pm – Networking drinks (Level One)
7pm – Event closes


Ruth Cooper

Country Director

Ruth is responsible for leading high priority strategic initiatives and operations for the New Zealand division of Torrens Global Education Australia & New Zealand.

Ruth brings over 25 years experience in tertiary education management and has both academic and operational expertise. She has had the privilege of leading high performing teams at some of the highest ranking private tertiary providers in Australasia including the International College of Management in Sydney and Yoobee School of Design in New Zealand.

With an MBA from MacQuarie University in Sydney, Ruth is currently studying online towards a Master of Science (Digital Education) at the University of Edinburgh, Scotland.

Ruth’s passion is making a positive difference in the world and to the lives of others through education and learning.

Dr. Matthew Stevens

Programme Coordinator – Master of Digital Transformation

Matt has over 12 years teaching experience in interactive and web design and development. His research expertise is in nomadic agile forms of learning across the boundaries of educational institutions and workplaces.

He has a particular interest in activist design for ecological sustainability and social justice in response to the global climate crisis, ecological collapse and socio-economic inequality. Prior to teaching at Media Design School, Matt worked as web designer and developer and before that ran his own independent art-house cinema and film distribution company. He has also recently completed a PhD at Auckland University of Technology.

Dr Francis Reid

General Manager of Digital Transformation, Fonterra

Dr Francis Reid is the General Manager of Digital Transformation at Fonterra. The team Francis manages is responsible for the overall vision, roadmap, operations and alignment to business strategy of Fonterra’s digital channels for the NZMP ingredients business.

Prior to his current role, Francis was based in Amsterdam the Netherlands as Sales Director Europe, managing Fonterra's sales team in Europe. He has been with Fonterra since 2008 and has a PhD in the History and Philosophy of Science from the University of Cambridge.