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Digital transformation

Protecting and growing professional services in the new normal

The pandemic has driven customers online so early digital engagement including automation is key to protecting and growing accounts.

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Date and time:

Tue 17 May 3:30 PM - 5:30 PM

In person

Auckland

The Commons at Alberts, 1 Albert Street, Auckland CBD, Auckland 1010

Free

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Protecting and growing professional services in the new normal

This learning and networking event is relevant to Professional/Business Services CEOs, CFOs, Managing and Senior Partners, HR, CIOs and Business Managers to address two key topics that are affecting this sector:

The Great Resignation: It’s hitting hard, with most organisations seeing up to a 40% churn rate in employees and remote working removing barriers to competition.

Digital Transformation: The pandemic has further driven customers online and 50% of professional service CFOs say they plan to accelerate digitisation, automation and other new ways of working to capture growth.

Hear from experienced technology and professional services practitioners from businesses including IT Newcom / MinterEllison, Vodafone, Salesforce Anthem and Kerridge & Partners who will bring unique perspectives on how your organisation can be closer to your customers in the new digital normal.

Lifting Professional Services maturity can deliver up to a 40% EBITDA, 15% YoY revenue. Source: SPI research 2021

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